🔒 Privacy Policy

1xba Privacy Policy — How We Keep Your Data Safe

Protecting your personal information is our top priority. Everything about how 1xba collects, stores, and uses your data is laid out here in full transparency.

Last Updated: January 2026
SSL encryption secured
Applicable to all users in Bangladesh
Our commitment

What we do to protect your privacy

We have implemented the highest technical and policy-level safeguards to protect your information on 1xba.

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Encrypted Data Storage

All your personal data is stored with AES-256 military-grade encryption. It cannot be accessed by any unauthorized party.

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Not Sold to Third Parties

Your data is never sold to advertisers or third parties. That is our commitment.

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SSL secured connection

Every transaction and data transfer is secured using TLS/SSL protocols. No one can intercept communication between your browser and our servers.

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Transparent Data Use

The purposes for which your information is used are stated directly in this policy — nothing is hidden.

You are in control

You can request to view, correct, or delete your data at any time.

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Compliance with international standards

1xba handles your data in accordance with GDPR, one of the world's most stringent data privacy laws.

Full Privacy Policy

January 2026
Important Notice

By using the 1xba platform, you are considered to have accepted this Privacy Policy. We may update this policy at any time, and any changes will be announced on the website.

1Introduction & Scope

1xba is a trusted online gaming and betting platform in Bangladesh. When you register, play, or use any of our services, we collect certain information. This Privacy Policy explains what data is collected, why it is collected, and how it is kept secure.

The 1xba Privacy Policy applies to all users, registered or not — meaning it is in effect even if you are simply browsing the website. We believe transparency is the foundation of trust, which is why this policy is written in plain, clear language.

This Privacy Policy has been developed in accordance with the international GDPR (General Data Protection Regulation) guidelines and Bangladesh's Digital Security Act. All our data management processes are conducted in compliance with these standards.


2What information we collect

1xba collects your information through various means. This information is needed to deliver the best gaming experience, ensure account security, and meet legal obligations. 1xba collects only what is necessary — we do not retain any data beyond that.

a) Information provided at the time of registration:

  • Full name (as per National ID)
  • Date of birth and age verification details
  • Mobile number & email address
  • Current residential address
  • Password (stored in hashed form, never readable in plain text)

b) Documents collected during KYC verification:

  • National ID (NID) or passport photo
  • Proof of address document (utility bill or bank statement)
  • Selfie or live face verification (where applicable)

c) Information collected automatically during use:

  • IP address and device information (mobile/desktop model, operating system)
  • Browser type & language settings
  • Login time, session duration & activity logs
  • Behavioral data collected via cookies and tracking pixels
  • Betting history, win/loss records & game preferences

d) Payment-related information:

  • Mobile Banking/Nagad/Rocket Mobile Number
  • Bank account details (for withdrawals)
  • Transaction amount, date & method
Card numbers are not stored

1xba does not store full credit or debit card numbers. Payments are processed directly through the payment gateway, and we retain only the transaction reference number.


3How your information is used

1xba uses the information it collects for specific, limited purposes only. We never use your data for undisclosed or unnecessary purposes. A full breakdown of those purposes is outlined below:

Data Type Purpose of Use Legal basis
Identity Information Account creation and verification Contract Performance
KYC documents Age Verification & AML Compliance Legal obligations
Payment Information Deposit & Withdrawal Process Contract Performance
Device & IP Information Fraud Prevention & Security Legitimate Interest
Gaming Behavior Responsible Gaming Monitoring Legitimate Interest
Contact Information Support & Important Notifications Contract Performance
Marketing messages are sent only with your consent

1xba does not send any promotional messages or emails without your consent. You can turn off marketing notifications at any time from your account settings.


4Sharing Information with Third Parties

Under the 1xba Privacy Policy, we never sell your personal information. However, limited data may be shared with trusted third parties in certain specific circumstances:

  • Payment Provider: Mobile Banking, Nagad, Rocket, and banks receive limited payment information to process transactions.
  • Law enforcement agencies: We may be required to share information under a court order or legal obligation in accordance with the laws of Bangladesh.
  • KYC verification services: Limited information is shared with licensed identity verification services for the purpose of identity verification.
  • Game Software Provider: Partner providers operating Live Casino or Sports Betting receive only the minimum data necessary.
  • Technology Service Provider: Server hosting and cloud service providers have access to encrypted data, but are bound by our strict confidentiality agreements.

Every third party with whom data is shared has signed a separate data protection agreement with 1xba and is bound to uphold our privacy standards.


5Cookies & Tracking Technology

1xba uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience. 1xba uses the following types of cookies:

  • Essential cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most, so we can improve your experience.
  • Functionality Cookies: To remember your language preference, theme settings, and similar choices.
  • Analytics Cookies: Platform usage is analyzed to improve our services. Data is processed in anonymized form.

You can delete or block cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

Cookie Consent

Your consent to the use of cookies is obtained the first time you visit the 1xba site. You can change this preference at any time.


6Data Security Measures

1xba has put in place the highest technical and organizational measures to protect your data. Data security sits at the core of our privacy policy. The measures we use include:

  • 256-bit TLS encryption for all data transfers
  • AES-256 encryption for stored data
  • Regular security audits and penetration testing
  • Two-Factor Authentication (2FA) Support
  • Suspicious login detection & alert system
  • Regular data protection training for staff
  • Least Privilege Access policy

In the event of a data breach, 1xba will notify the relevant regulatory authorities within 72 hours and inform affected users as promptly as possible. We handle such situations with full transparency.


7Data Retention Period

1xba does not retain your information longer than necessary. Below is a breakdown of retention periods by data type:

  • Account information: For the duration the account is active, and up to 5 years after closure.
  • KYC documents: Retained for up to 5 years in accordance with AML regulations.
  • Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
  • Gaming Logs: Up to 2 years for dispute resolution.
  • Cookies Data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, data is securely deleted or anonymized. If a user requests data deletion, all information beyond legal obligations will be removed within 30 days.


8Your rights

Under the 1xba Privacy Policy, you have a number of important rights over your personal data. These rights are recognized under international privacy law:

  • Right to Know: You may request to see what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: You may restrict the use of your data for specific purposes.
  • Right to Portability: You may request an export of your data in a standard format.
  • Right to object: You may object to specific data processing activities.
How to exercise your rights

To exercise any of your rights, please contact our support team. Requests are typically processed within 30 days.


9Protection of minors' data

1xba is strictly an adults-only (18+) platform. We do not knowingly collect information from anyone under 18. Should we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.

If a parent or guardian believes their child has registered on 1xba, please contact our support team immediately. We will promptly close the account and delete all associated data.


10International data transfers

1xba's servers and cloud infrastructure may be located in various countries. Even if your data is transferred outside Bangladesh, the same standard of privacy protection is maintained. We ensure that adequate safeguards are in place in any country receiving your data.

For international data transfers, we use the European Union's Standard Contractual Clauses (SCCs), an internationally recognized and robust data protection framework.


11Changes to the Privacy Policy

1xba reserves the right to update this Privacy Policy as needed. For significant changes, a notification will be sent to your registered mobile number or email, and a banner will be displayed at the top of the website.

Updated policies take effect 7 days after publication. Continued use of the platform after any changes constitutes your acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

How you will be notified of updates

You will be notified directly through your registered contact details whenever any significant changes are made to the Privacy Policy.


12Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection Team. We are always here to help.

  • Email: [email protected]
  • Support: 24/7 Bangla Live Chat
  • Response Time: Usually within 24 hours

If we are unable to resolve your complaint, you may file a complaint with Bangladesh's Digital Security Agency or the relevant regulatory authority.

FAQs

Questions About the Privacy Policy

Here are answers to questions you may have.

No, 1xba never sells your personal information to third parties. Your data is used solely for service delivery, security assurance, and fulfilling legal obligations. This is a core commitment, and any violation of it would constitute a direct breach of our Privacy Policy.

Yes, you can request a summary of the data we hold about you through our support team. This is your right, and we are required to provide it within 30 days. This is known as a Subject Access Request.

When an account is closed, certain data (such as KYC documents and transaction records) must be retained for a specified period due to legal requirements. However, gaming logs and personal preference data will be securely deleted. In most cases, the full deletion process is completed within 5 years.

Only with your consent. If you opt in to marketing notifications at registration, you will receive promotional messages. You can turn this off at any time from your account settings. Security-critical alerts will always be sent.

For technical reasons, some data may be stored on international servers. In such cases, we use Standard Contractual Clauses to ensure that equivalent levels of protection are in place in those jurisdictions. The security of your information is always guaranteed.

Your data is protected — get started now

Your privacy is fully protected at 1xba. Register safely and enjoy the best gaming experience in Bangladesh.

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