1What Is Responsible Gaming and Why It Matters

Responsible gaming means using gaming as a healthy form of entertainment — one where you always remain in control. At 1xba, responsible gaming is not just a set of rules; it is the core of our business philosophy.

When online gaming becomes a source of stress, frustration, or financial difficulty, it is no longer entertainment. 1xba wants every player to game happily, safely, and freely. That is why we offer responsible gaming tools designed specifically for players in Bangladesh.

Remember — there are no guaranteed wins in gaming. Never bet with money you cannot afford to lose. Chasing losses by playing again and again is a dangerous habit.

Important Notice

Gaming is strictly for those aged 18 and above. Minors are completely prohibited from opening an account or playing.

2Manage Your Spending and Time

The most effective way to game responsibly at 1xba is to set your own limits. Our platform lets you easily set deposit limits, betting limits, and session time limits. Once set, these limits cannot be changed before the specified period ends — protecting you from impulsive decisions.

A simple rule for setting a gaming budget: at the start of each month, decide how much you can afford to spend on gaming. Set aside a small portion of what remains after household expenses, savings, and other essentials — and never go beyond that limit.

  • Daily deposit limit: up to your set amount, changes take 48 hours to apply
  • Weekly deposit limit: decreases take effect immediately, increases take 7 days
  • Monthly deposit limit: decreases take effect immediately, increases take 30 days
  • Session Reminder: automatic notification every 1 hour
Tips

Decreasing a limit always takes effect immediately. Increasing a limit, however, requires a waiting period — this is intentional, to prevent you from spending more in the heat of the moment.

3How to Recognize Signs of Addiction

Gaming addiction develops gradually and is often difficult to recognize on your own. 1xba wants you to spot the warning signs in time and take the right steps. If any of the following signs feel familiar, pause and seek advice.

  • Feeling the urge to keep playing to recover losses
  • Spending more money on gaming than you can afford
  • Lying to family or friends about gaming
  • Feeling restless or irritable when unable to game
  • Betting with household or work money
  • Prioritizing gaming over sleep, meals, or daily responsibilities
  • Losing your temper or feeling deeply distressed after a loss
Get Help

If two or more of the above signs apply to you, please contact our support team or consider the self-exclusion option.

4Self-Exclusion & Cooling-Off Process

Self-exclusion at 1xba is a powerful and completely free feature. If you feel you need a break from gaming, reach out via live chat or support email. We will deactivate your account within 24 hours.

Choose your own self-exclusion duration — 6 months, 1 year, 3 years, or permanently. During this time, you will not receive any marketing communications from 1xba. Your account cannot be reactivated before the self-exclusion period ends.

If you need a cooling-off period — a temporary break — you can suspend your account for 7 days, 1 month, or 6 months. You will not be able to log in during this period.

How to Apply

Open Live Chat → select the "Responsible Gaming" option → specify the duration for self-exclusion or cooling-off → you will receive a confirmation message.

5Minor Protection

1xba strictly enforces an 18+ policy. Age verification is mandatory during registration, and the KYC process requires submission of a national ID or proof-of-age document. If an underage account is detected at any point, it is closed immediately.

Some tips for family members who give devices to children or teenagers:

  • Use parental control software on your devices.
  • Block Gaming Sites on Your Browser
  • Do not share your 1xba account password with children.
  • Have open conversations with your children about the risks of online gaming.

6The Golden Rules of Responsible Gaming

Following a few simple but important rules makes gaming at 1xba consistently enjoyable. These guidelines are drawn from the long experience of seasoned players.

  • Play for Entertainment Only: Do not treat gaming as a source of income or a way to pay off debt.
  • Set a Budget in Advance: Before you start playing, decide how much you are willing to spend.
  • Stop After a Loss: Chasing losses puts you at risk of losing even more.
  • Stay Calm: Never place bets when you are angry, upset, or under the influence.
  • Take regular breaks: Make it a habit to take at least a 10-minute break every hour.
  • Let Your Family Know: Keep your family informed about your gaming habits.